IronCareAnti-scale cartridge

[Employee of philipsglobal] I have used these anticalc filters for my Philips steam generator iron for a number of years. I now find they are no longer available. What a shame - and what do I do with the water jug that the filters fit into? Much better than using tap water in a hard water area. I must now look at what I can put in my iron to protect it.

I am amazed at the other low score reviews. I have for years struggled with brown stuff coming out into clothes when ironing. Irons never lasted long. When I purchased a Philips iron I saw the filtered water jug on this site. Since then for the past 18 months never had anything come out of the iron, always confident ironing whites as I know this no longer happens. My iron is like new. When in the past I would be replacing it around now. I can not recommend the water filter jug and these refill cartridges enough. I honestly did everything I should have before, emptying Water after every use but it would always happen. Normally when ironing a last minute shirt and the shirt had to be rewashed. Never happened since buying the iron and filter jug with these cartridges. Please never stop making these products. All other irons with built in filter and self cleaning, I’ve tried them all and now this is the only thing that really works. Try and see I would recommend to anyone.

I loved this anti-scale product to use with my Philips iron. Extremely disappointed that you no longe produce them. What can I do now? I don’t want it just to go into landfill. Bad form, Philips!!!!

Philips has decided to discontinue the filters. Why? Never buying another Philips iron. No customer care at all.

We only bought the IronCare water filter a couple of months ago and now find the replacement cartridges are no longer available. Product is useless without the cartridges. Can Philips explain this or provide details of any alternatives. Can I get a full refund as product literature says "only use genuine Philipes cartridges" ? It seems disingenous to sell the product with this limitation.

Philips bring back these cartridges. I love the jug taking out the limescale. I use it all the time and now when I need to replace the cartridge they are no longer available. Why? This product serves a real need in hard water areas.