This promotion is only valid for consumers who have purchased participating products prior to and including
31st December 2024.
a) Trial the Eligible Product for at least 30 days from date of purchase, but no more than 90 days; b) If the customer is not completely satisfied by the performance of the Eligible Product, the customer must: i. Download a Money Back Guarantee Claim Form from www.philips.com.au/promotions; ii. Obtain a Return Authorisation Number by calling a customer service representative during business hours on (02) 9912 4490; the Return Authorisation Number must be obtained within 90 days from date of purchase of the Eligible Product and then customers have a further 30 days to return the Eligible Product. Refunds will only be valid if the Eligible Product is received by the Promoter within these time periods. c) Complete the Money Back Guarantee Claim Form, inputting the Return Authorisation Number; and d) Return the Eligible Product (in its original packaging) along with the fully completed Money Back Guarantee Claim Form and the original purchase receipt within the time period in Clause 7(b), to : Net Response: Philips 90 Day Money Back Guarantee, PO Box 6422, Norwest NSW 2153. 2) Incomplete, indecipherable or illegible claims will be deemed invalid.
1) To be eligible to claim for a refund, Claimants must undertake the following steps:
3) Claimants must retain their original purchase receipt and the Eligible Product packaging as proof of purchase and for the purposes of submitting a Claim. Failure to produce the proof of purchase when requested may, in the absolute discretion of the Promoter, result in invalidation of a Claimant’s Claim and forfeiture of any right to a refund. The purchase receipt must clearly specify the retailer of purchase and that the purchase was made during the Purchase Period but prior to submitting a Claim.
4) Postage costs for the return of the Eligible Product are the full responsibility of the Claimant and will not be refunded.
600i series
Air purifier
AC0650/10
800i Series
Compact Air Purifier
AC0850/70
Easy Touch
Stand Steamer
GC488/60
PerfectCare 6000 Series
Steam Generator Iron
PSG6064/80
PerfectCare 6000 Series
Steam Generator
PSG6026/20
PerfectCare 8000 Series
Steam Generator
PSG8030/25
PerfectCare 8000 Series
Steam Generator
PSG8040/65
1000 Series
Garment steamer
STE1020/40
1000 Series
Garment steamer
STE1040/20
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