1
Products

DiamondClean 9000 Sonic electric toothbrush with app

Connected brushing made easy, Built-in pressure sensor, Smart brush head recognition, 4 modes, 3 intensities HX9912/17

Troubleshooting

How to clean my Philips Sonicare toothbrush

Regularly cleaning your toothbrush and brush heads improves their lifespan and performance. 
 

Instructions to clean your Philips Sonicare Toothbrush

View the video below or read our instructions on how to clean your toothbrush. 
 
Play Pause

Daily cleaning after each use

  1. Rinse your brush head and bristles to remove toothpaste and food particles.
  2. Wipe the entire surface of the handle with a damp cloth

Weekly cleaning

  1. Remove the brush head
  2. Rinse the bottom of the brush head with warm water
  3. Rinse the metal shaft area with warm water
  4. Wipe the entire surface of the handle with a damp cloth
Note: Never use the dishwasher to clean your toothbrush, brush head or charger.
Do not push on the rubber seal around the metal shaft with sharp objects, as this may cause water damage.
 

Sanitise your brush heads

We recommend sanitising your toothbrush head after every use with the Philips Sonicare UV Brush Head Sanitiser. This removes 99% of all bacteria from your brush heads.  

The information on this page applies to the following models: HX9912/17 , HX9912/40 , HX9912/07 , HX6232/43 , HX9618/01 , HX9618/24 , HX9618/03 , HX8931/10 , HX9911/07 , HX9683/01 , HX9352/49 , HX6851/56 , HX6859/35 , HX6855/58 , HX6877/23 , HX3215/42 , HX6800/06 , HX6823/16 , HX6807/06 , HX3225/35 , HX3215/54 , HX9924/06 , HX9954/56 , HX6912/21 , HX6782/34 , HX6512/02 , HX6721/35 , HX6321/03 , HX6232/20 , HX9312/04 , HX9368/35 , HX9112/52 , HX9372/04 , HX3215/03 , HX6631/01 , HX6231/01 , HX9362/67 , HX6311/07 , HX9352/04 , HX9112/02 , HX9182/10 , HX5251/02 , HX9332/04 , HX6711/02 , HX6972/10 , HX9342/02 , HX6993/03 , HX6511/50 . more less

Not what you are looking for?

Did we answer your question?

If not, contact us.

 

Subscribe to receive email from Philips - Don’t miss out!

Philips values and respects your privacy. Please read the Privacy Notice for more information

Thanks for subscribing to our newsletter!

Sorry, your subscription to our newsletter failed. Please try again later.