0

Shopping cart

There are currently no items in your shopping cart.

    Philips Support

    What do the symbols on my Sonicare toothbrush mean?

    Published on 19 August 2024
    The symbols on your Philips Sonicare electric toothbrush provide information about your toothbrush's settings and status.

    1. Intensity settings

    2. SenseIQ (for the Prestige 9900 only)

    3. Brush head replacement reminder

    4. Battery indicator

     

    Battery indicator

    This symbol will light up when your toothbrush has a low battery or is charging.
    Sonicare Battery Indicator

    Brush head replacement reminder

    This symbol will light up when you need to replace your brush head. It can also flash when applying too much pressure (on some models). 
    Sonicare Brush Head Replacement

    Intensity settings

    The number of lines or dots lit up refers to the intensity setting chosen. The intensity setting refers to how strongly the brush head vibrates.
    Sonicare Intensity Settings

    SenseIQ (for the Prestige 9900 only)

    The SenseIQ icon on the handle will be illuminated when the smart features are active while brushing. It will also illuminate to confirm that settings have been enabled or disabled.

    Please refer to the user manual for details of the symbols on your specific model. 
    Sonicare SenseIQ
    Contact Philips

    We are happy to help you

    Contact Philips

    We are happy to help you

    Looking for something else?

    Discover all Philips Support options

    Subscribe to our newsletter


    Exclusive member benefits & promotions

    Enjoy $30 off your first order*

    Receive the latest updates on events

    Early access events

    Members only promotions

    Welcome & birthday offers 

    *

    I would like to receive promotional communications based on my preferences and behavior, about Philips products, services, events and promotions. I can easily unsubscribe at any time !

    Philips values and respects your privacy. Please read the Privacy Notice for more information
    **Terms & conditions apply

    You are about to visit a Philips global content page

    Continue

    Our site can best be viewed with the latest version of Microsoft Edge, Google Chrome or Firefox.