In some situations, it is possible to restore a brushing streak in the Sonicare For Kids app.
- Select the child's profile in the app.
- Select the calendar button on the left side of the screen.
- Select the option that says, "My calendar".
- Click the sun and/or the moon, depending on what is missing, so a green tick appears next to the day. You should see a yellow icon where the red 'X' was.
- Go to the Parent Dashboard.
- Click the area with yellow half-circles. These represent the morning and evening sessions where credit was requested. Select the green tick.
- This will grant credit for the previously missed sessions and restore any brushing streaks!