Philips Respironics DreamStation 5 Year Limited Warranty 

For Australian and New Zealand customers this limited warranty (“the Warranty”) replaces the warranty included with user manual and applies to DreamStation products purchased from an authorised dealer of Philips Electronics Australia Limited (“Philips”). 

1. The following statement is provided to a customer who is a consumer under the Australian Consumer Law: Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the good repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. 

2. The following statement is provided to a customer who is a consumer under the Consumer Guarantees Act 1993, New Zealand: Our goods come with guarantees that cannot be excluded under the Consumer Guarantees Act 1993. This guarantee applies in addition to the conditions and guarantees implied by that legislation. 

3. Philips warrants that the products shall be free from defects of workmanship and materials and will perform in accordance with the product specifications for a period of five (5) years from the date of purchase from an authorised Philips dealer. This Warranty covers the replacement or repair at the option of Philips, of any product that has a manufacturing or material defect that is not the result of normal wear and tear, or a natural characteristic of the material used. This Warranty does not cover products used for commercial purposes, and it does not apply to any modems or any consumable items (including but not limited to filters, masks, tubes and humidifier chambers). 

4. Repair Notice – As the product is capable of storing user data (“Data”), this notice is given under the Australian Consumer Law. During repair, it is possible that Data may be lost. Before having your product repaired, please back up your data and maintain a separate backup copy of your Data in the event of any data loss or reformatting. You can do this by removing your SD card prior to sending your device for repair and then inserting it back into the device on return, or visiting your health care provider to download your data.

5. The customer may return the product to an authorised Philips dealer, in which case the customer is responsible for returning the product to, and collecting the repaired or replaced product from, the authorised dealer at its own cost and risk. Alternatively, the customer can send the product to Philips directly, in which case the customer must first contact Philips using the contact details below to arrange the return. Philips will return the repaired or replaced product to the customer directly. Philips reserves the right to charge an evaluation and delivery fee for any returned product where no problem is found following investigation.

6. This Warranty does not cover:
• products purchased outside of Australia and New Zealand 
• any damage caused as a result of misuse or abuse, modification, tampering with or alteration of the product, pest infestation, liquid egress into the product, or unapproved ozone cleaning and disinfection methods;
• contamination due to cigarette, pipe, cigar or other smoke 
• failure to follow manufacturer’s instruction for use as per user’s manual 
• defects that are a consequence of repairs to a product made or attempted by a service provider other than one approved by Philips 
• products that have been subjected to incorrect electrical supply or inconsistent electrical supply or used with inappropriate accessories. 

7. This Warranty is not transferrable in the event of any resale or transfer of products. 

8. Philips Respironics DreamStation devices covered (including Part Numbers) by this Warranty includes:
• DreamStation CPAP Pro (AUX400T15 and AUX400T15C) 
• DreamStation Auto CPAP (AUX500T15 and AUX500T15C)
• DreamStation Auto BiPAP (AUX700T15C) 
• DreamStation BiPAP autoSV (AUX900T15 and AUX900T15C) 
• DreamStation BiPAP AVAPS (AUX1131T15C) 

9. To make a claim under this Warranty, contact your local authorised Philips dealer. Alternatively, contact: Philips Electronics Australia Limited, 65 Epping Road, North Ryde NSW 2113 Australia. Tel: 1800 830 517 in Australia (toll-free) or +61 2 7255 2450 in New Zealand selecting option 1. Email: repairs-src@philips-easyconnect.com 

AUSTRALIAN SPONSOR DETAILS:
Philips Electronics Australia Ltd.
ABN 24 008 445 743
65 Epping Road, North Ryde, NSW 2113
Australia