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Frequently Asked Questions

Top-10 FAQs Top 10 FAQs
Before you buy (4)
Getting started (1)
Use and Learn (7)
Software and firmware (3)
Tips and Tricks (4)
Troubleshooting (3)
Service and Repair (1)
Tips and Tricks (1)

Manuals & Documentation

How to videos

  • Introduction to Philips GoGear Muse

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  • Transferring videos using Explorer

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  • Video File formatting and conversion issues

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  • Repairing your GoGear - when and how

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  • Active Noise Cancellation for greater music enjoyment

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  • Napster to Go and its 30-day free trial

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  • Downloading and installing Napster software

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  • What is in the box?

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  • Transferring video using MediaConverter

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  • Updating your GoGear firmware

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    Click here to download it.
  • Introduction to Philips GoGear Muse

    Introduction to Philips GoGear Muse

  • Transferring videos using Explorer

    Transferring videos using Explorer

  • Video File formatting and conversion issues

    Video File formatting and conversi...

  • Repairing your GoGear - when and how

    Repairing your GoGear - when and h...

  • Active Noise Cancellation for greater music enjoyment

    Active Noise Cancellation for grea...

  • Napster to Go and its 30-day free trial

    Napster to Go and its 30-day free ...

  • Downloading and installing Napster software

    Downloading and installing Napster...

  • What is in the box?

    What is in the box?

  • Transferring video using MediaConverter

    Transferring video using MediaConv...

  • Updating your GoGear firmware

    Updating your GoGear firmware

Software & drivers

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See the following document for more detailed information on the Philips warranty. Please contact the local contact centre if you have additional questions.

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