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    Philips Support

    Head of my Philips Stand Garment Steamer drips water

    Published on 27 February 2023
    If the head of your Philips Stand Garment Steamer drips water, please read our troubleshooting advice below to solve this.
    Note: The following does not apply to models STE305x and GC62x.

    The appliance is not meant to be used horizontally. When the steamer head is being used horizontally, steam cannot come out of the steamer head smoothly and gets condensed in the steam hose. This might cause water to drip from the steamer head.
    When the hose of your Philips Stand Garment Steamer forms a U-shape, condensation inside it cannot flow back into the water tank, and this can cause the head of the garment steamer to drip water.

    If this happens, lift the head of your stand steamer up to straighten the hose vertically.  This way, condensation can flow back into the tank.

    At the start of a steaming session, set the steam setting to be in MAX mode. After this, hold the steamer head away from the garment and press the steam trigger for 10 seconds to release the initial gush of water droplets.
    Please note that the solution in this section only applies to Philips Steamers with AirStretch technology (these steamers have a grill in the head as shown in the image below).

    If you have been using your stand steamer heavily for a long time, this can cause water condensation. If this happens, water will drip from the head.

    To solve this, first let your steamer cool down. Then, remove the grill and press a dry cloth against the black surface to remove the condensed water.

    Did these solutions not help to solve the issue? Please contact us for further assistance.
    Grill in a Philips Garment Steamer
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