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Products

Sonicare ProtectiveClean 5100 Sonic electric toothbrush

Built-in pressure sensor, 3 modes, 1 x BrushSync feature, Travel case HX6851/56

Troubleshooting

How to register my Philips Sonicare toothbrush

By registering your product we can support you in a more efficient manner when needed. You will also get six months of additional warranty on your Philips Sonicare Toothbrush. Follow these instructions to register your Philips Sonicare Toothbrush.

Instructions for registering your toothbrush on My Philips

You can register your Philips Sonicare Toothbrush on My Philips by following these steps:

  1. Go to My Philips
  2. Create an account using your e-mail or log in using your social account
  3. Click register product and search for your Philips Sonicare Toothbrush
  4. Fill in the registration details such as date of purchase, proof of purchase and communication preferences. Note: Uploading the proof of purchase is optional.
  5. Click register to finish your registration

Instructions for registering your toothbrush in the Philips Sonicare App

If you have a smart toothbrush, you can also register your toothbrush using the Philips Sonicare App. To register your connected toothbrush via the app, follow these instructions:

  1. Go to the Philips Sonicare App
  2. Tap the menu icon in the upper-left corner
  3. Select support
  4. Select product registration
  5. Follow the in-app instructions to complete the process.

Note: Before you can register your toothbrush, you need to synchronise your toothbrush to the Philips Sonicare App at least once.

The information on this page applies to the following models: HX6851/56 , HX6859/35 , HX6855/58 , HX3215/42 , HX6800/06 , HX6823/16 , HX6807/06 , HX3225/35 , HX3215/54 , HX9924/06 , HX9954/56 , HX6321/03 , HX6232/20 , HX9312/04 , HX9368/35 , HX9112/52 , HX9372/04 , HX3215/03 , HX6631/01 , HX6231/01 , HX9362/67 , HX6311/07 , HX9352/04 , HX9112/02 , HX9182/10 , HX9332/04 , HX9342/02 . more less

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