PerfectCare Performer Steam generator iron

Max 6 bar pump pressure, Up to 360 g steam boost, 1.8 L water tank capacity, with detachable water tank GC8712/00

Troubleshooting

My Philips steam generator iron does not produce steam

If your Philips steam generator iron has stopped steaming, there can be several reasons. Find out how to solve it yourself here.

The steam button is not pressed

Your steam generator iron does not produce steam when this button is not pressed.
Please press and hold the steam button continuously to generate steam. When you release the button, the iron stops steaming.

Refilling the water tank

The steam generator is not hot enough to produce steam

Please wait until the “iron ready” light on the iron lights up continuously. If steam is still not generated, we recommend that you contact us and ask for a repair.

'Iron ready' light

The Calc-Clean or Decalc light is blinking and/or there is a beeping sound

Your iron needs to be descaled (or descaling mode is activated).
Find all descaling information for your Philips iron here.

Steam trigger

During first use, a short steam delay can be expected

After filling the appliance with water, when you press your iron's steam button for the first time, you will experience a steam delay of 30 seconds. During these 30 seconds, you will hear a pumping sound (which you will also hear during normal use).
After this start-up cycle, the iron will generate steam when you press the steam button.

Please note: For PerfectCare AquaPro steam generator irons this delay could be up to a few minutes. This may happen when the iron has been stored for a long time.

Placing water tank

There is not enough water in the water tank

When the water level in your Philips steam iron is below the MIN level, your iron cannot generate steam. Please refill the water tank with water. Your iron should work again.

**Only for irons with a dial**: The temperature dial is set in the wrong position

The iron does not produce steam when the temperature dial is in the Calc-Clean or 1 dot position.
Please set the temperature dial to the 2 or 3 dot position.

The automatic steam mode is turned off

If your steam generator iron has an intelligent automatic steam mode and this is turned off, the iron will not produce steam unless you press the steam trigger.

Please turn the automatic steam mode on or press the steam trigger to produce steam as needed.

The automatic steam mode is turned on and the iron is still or tilted in the air

If your steam generator has an automatic steam mode and this is turned on, it will stop producing steam when the iron is not moving or when the iron is lifted in the air and tilted.

The information on this page applies to the following models: GC8712/00 , GC7710/20 , GC9642/60 , GC6602/20 , GC6602/21 , GC7031/20 , GC7035/20 , GC8651/10 , GC8642/20 , GC9550/02 , GC8635/02 , GC9540/02 , GC9240/02 . more less

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