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    Philips Support

    My Philips SmartPro Compact Robot does not clean properly

    Published on 2021-07-04

    If your Philips SmartPro Compact Robot does not clean properly, there might be several reasons why. Discover the possible causes and solutions for this below.

    The bristles of one or both side brushes are crooked or bent

    If the bristles of one or both side brushes are crooked or bent, soak the brush or brushes in warm water for a while. If this does not return the bristles to their proper shape, replace the side brushes.

    The filter in the dust container is dirty

    If the filter in the dust container is dirty, take the dust container out. You can empty the dust container out using a bin bag. Following this, clean the filter with a cloth or a toothbrush with soft bristles. If brushing does not help to clean the filter, replace the filter with a new one. We advise you to replace the filter at least once a year.

    Cleaning the filter

    The suction opening is clogged

    The suction opening of your Philips SmartPro Robot is located at the bottom of the dust container. If the suction opening is clogged, clean it with a toothbrush with soft bristles

    Cleaning the suction opening

    The front wheel is jammed with hair or other dirt

    If the front wheel of the device is jammed with hair or other dirt, clean it with a toothbrush with soft bristles

    If these solutions do not help to solve the issue, please contact us for further assistance.

    Cleaning the wheels

    The information on this page applies to the following models: FC8700/71 .

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