Saeco Exprelia Evo Super-automatic espresso machine
Brews 7 coffee varieties, Integrated milk jug & frother, Stainless steel, 5 step adjustable grinder
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Saeco Exprelia Evo Super-automatic espresso machine HD8857/03 Brews 7 coffee varieties Integrated milk jug & frother Stainless steel 5 step adjustable grinder is rated
3.9 out of
Rated 2 out of
It wastes so much coffeeI love the coffee and I want to love the product but it wastes so much coffee. Every single time I go to empty the drip tray it is amazing how much coffee is inside of the machine. It has been ground but evidently the machine is not getting it into the pod and hence it just spills all over the place. I read the manual and it said that it has to do with the machines grinding setting (course to fine) and has tot do with the machine getting used to the beans you are using but that just is bull....I could fill my drip machine with the wasted grinds every two or three days
Date published: 2014-11-18
Rated 3 out of
8 mnths & bustedBought this brand new just 8 mnths. Ago now I can't get a cup
of coffee. Just not good enough.
Date published: 2016-11-27
Rated 2 out of
Would not buy againWhile it is quick and easy to use I do not like the final product taste. My major disappointment is with the automated frother. It just doesn't froth very well. It more like heated milk.
Date published: 2017-01-31
Rated 5 out of
Overall very satisfied with the EvoA little disappointed the model was discontinued a couple months after my purchase though.
Date published: 2017-02-01
Rated 1 out of
Machine arrived broken. Waiting months for replacement.Our Xprelia Evo was not working correctly when we first received it. When the bean hopper was empty, there was no alert signal and the machine kept attempting to brew. Saeco customer service had us send it to their Livermore repair center (having the product boxed up for shipping cost us about $20 -- Saeco paid for the shipping itself, but not for the packing). Livermore had it for a month, then finally said it could not be repaired and had to be replaced (we only found out by repeated phone calls, since Saeco did not initiate any communication with us). We learned this about 3 weeks ago. Repeated calls to Saeco's customer service line have been unhelpful. They initially said I need to call Livermore. Livermore says I need to call corporate. So finally today corporate tells me it will be another one month before they know when the replacement will be available. So we've been without the machine for 2 months so far. This kind of service is unacceptable. Why the delays? During the two weeks we had the machine before returning it, the coffee and espresso were both very weak, despite making all the appropriate adjustments in the settings. The strongest espresso setting yielded a beverage which could at best be called a reasonably strong cup of coffee.
Date published: 2016-05-03
Rated 4 out of
Good machine that delivers great coffeesThis is my third SAECO machine and they all been good. The only issues I have with this machine are:
(1) Top loading water and coffee compartments means you need plenty bench top height to open the lids....in my apartment this is an issue
(2) The type of coffees delivered via the milk container are limited, e.g. cannot do a flat white; you end up with great froth
(3) The grounds container and drip tray are small, so you are constantly being told by the machine to empty them.
But, it is easy to use and delivers great coffee.
Date published: 2013-08-26
Rated 4 out of
A good machineMakes good coffee but Cappuccinos and Lattes are not hot enough for my liking.
After brewing my milk & coffee I microwave it in a cup to make it hot.
Water tank container & coffee grounds drawer is small.
Could have given an overall rating 5 stars if I was 100% happy with the machine.
Date published: 2014-01-03
Rated 5 out of
Two years trouble freeThis is our second Saeco Super Automatic our first lasted about 6 years hopefully this one will as well. Like any product there are some things which could be improved but overall its a great machine and does what its suppose to do i.e. make great coffee. Although we have very few interactions with Customer Service the calls we made have been handled professionally and the staff has been very helpful.
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