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    Philips Support

    My Philips Air Purifier's filter replacement indication stays on

    Published on 29 March 2023
    If the filter replacement indication or light on your Philips Air Purifier stays on, read the following information on how to solve this issue.

    The filter lifetime counter is not reset

    After replacing the filter, you need to reset the filter lifetime manually. If it is not reset, the filter replacement indication will stay on.

    To solve this, please follow these steps:
    1. Plug in your air purifier 
    2. Press the Power button
    3. Touch and hold the Reset button for three seconds

    If the steps above did not help, please contact us for further assistance.
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