0

Shopping cart

There are currently no items in your shopping cart.

    Philips Support

    My Philips player does not respond to the remote

    Published on 2017-08-24
    • Check you have selected the right source before you press any function keys. * Pull out the isolating plastic sheet from the remote control if you haven't already done so. * Change the battery in the remote control if it is flat. * Point to the infrared sensor on the player when you press the button on the remote control. * Ensure direct line of sight between the player and the remote control. * Keep the player as far away as possible from some electrical appliances such as electric fans, microwave ovens etc.

    The information on this page applies to the following models: PET722/79 , PET723/98 , PET737/98 .

    Contact Philips

    We are happy to help you

    Contact Philips

    We are happy to help you

    Looking for something else?

    Discover all Philips Support options

    Subscribe to our newsletter


    Exclusive member benefits & promotions

    Enjoy $30 off your first order*

    Receive the latest updates on events

    Early access events

    Members only promotions

    Welcome & birthday offers 

    *
    I would like to receive promotional communications – based on my preferences and behaviour – about Philips products, services, events and promotions. I can easily unsubscribe at any time!

    Philips values and respects your privacy. Please read the Privacy Notice for more information
    **Terms & conditions apply

    You are about to visit a Philips global content page

    Continue

    Our site can best be viewed with the latest version of Microsoft Edge, Google Chrome or Firefox.