Fidelio SoundSphere docking speakers

with AirPlay DS9800W/10

Troubleshooting

AirPlay icon missing from my iOS or MAC

If you are trying to stream music from your Philips speakers to your iOS or MAC, but the AirPlay icon is missing, please try these simple steps to solve the issue:

Step by Step description

Make sure your AirPlay device (iPod touch/iPhone/iPad/Mac/PC) is already setup; and is connected to the same Wi-Fi network as the Airplay speakers are. 1. Close iPod App on your iOS device (or iTunes on your Mac computer) 2. Turn off and then on your Wi-Fi network to reset the connection 3. When your AirPlay device (ie, your iOS device or Mac computer) is connected to Wi-Fi network, start the iPod App (or iTunes). The AirPlay icon would be displayed on the App (or iTunes) after a while.

If you use iTunes on a PC

1) If a PC is used as the AirPlay device, make sure Bonjour service is enabled before starting iTunes: * Click Start * Go to Settings > Control Panel > Services > Bonjour Service 2) Follow the steps 1 to 3 above

The information on this page applies to the following models: DS9800W/10 .

First use and Installation / Download(1)

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