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The Philips Sonicare App is available on most smartphones as long as the operating system (OS) meets the minimum requirement listed below.
Android: Android 12 and higher
Apple: iOS 17 and higher
The Philips Sonicare for Kids App is available on most smartphones and tablets as long as the operating system (OS) meets the minimum requirement below.
Android: Android 8 and higher
Apple: iOS 12 and higher
Devices that have been rooted or jailbroken are not supported on either app. Nor are Huawei brand devices, regardless of their operating system.
You can download the apps by visiting the Google Play Store or the Apple iOS Store.
The information on this page applies to the following models: HX9911/96, HX9914/75, HX9912/63. Click here to show more product numbers ›
Why is the guided brushing feature in the Sonicare app not working?
Can I use my Sonicare AirFloss charger to charge my toothbrush?
How does the brushing guidance work in the Sonicare app?
How does the Scrubbing Feedback feature work?
How do I enable or disable the pressure sensor on my Sonicare?
How do I change brushing modes on the Sonicare app?
How do I activate the Scrubbing Feedback on my Philips Sonicare?
How does the Adaptive Intensity feature work?
What happens to my Sonicare For Kids app data if I switch devices?
In which countries is the Sonicare app available?
What do the battery status lights indicate on my Sonicare toothbrush?
Why does my Philips Sonicare app require permissions?
Which devices are compatible with the Sonicare App/Sonicare for Kids App?
How do I change the intensity settings on my Sonicare toothbrush?
What is Sonicare SenseIQ technology?
How do I know when to replace the brush head?
What do the symbols on my Sonicare toothbrush mean?
Can I replace the battery of my Sonicare toothbrush?
How often should I replace my Philips Sonicare Brush Head?
Which brush head fits my Sonicare toothbrush?
Why is there a gap between my brush head and handle?
How long should my Sonicare toothbrush battery last?
Can I use my Sonicare charger with other toothbrushes?
How do I charge my Sonicare toothbrush?
How do I register my Sonicare toothbrush?
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