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    Philips Support

    My Philips Fan produces a strange smell

    Published on 19 May 2026

    If your Philips Fan emits a strange smell, find possible causes and solutions below.

    There is a plastic smell during the first use

    The first few times you use your appliance, you may smell a plastic scent ? this is normal for new appliances. However, if the fan produces a burnt smell, turn it off, unplug it from the wall socket and contact us for further assistance.

    The aroma pad needs to be replaced (applies only to CX1520, CX5535, CX5540, CX5550 and CX7550)

    The information below only applies to models CX1520, CX5540, CX5550 and CX7550.

    ?

    Your tower fan is equipped with an aroma diffuser to use with essential oil. The scent of essential oil could change or become weaker after applying it for a while. Please replace it with a clean aroma pad.

    If the solutions above do not help, contact us for further assistance.

    Contact Philips

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