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    General Information

    Why shop at Philips Online Shop?

    Welcome to the Philips Online Shop. Leave the crowds behind and put your feet up while you browse our wide range of Philips Consumer Products available to ship directly to your home.


    Online shopping has never been so simple.

    • A wide selection of Philips products available
    • Convenient 24-hour shopping
    • Safe and secure online shopping from the comfort of your own home
    • World-class customer service and support.

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    About us

    About us

    The Philips Online Shop was set up in 2020 to create an excellent customer experience by offering a range of Philips products for sale direct to consumers.

    We are always looking for ways to improve our service and we welcome your comments and suggestions, especially about what kind of products you would like to see in our Online Shop.

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    Safe and secure shopping guaranteed

    Safe and secure shopping guaranteed

    Shopping in the Philips Online Shop is safe and secure.


    All personal information, including your credit card number, is encrypted using the latest Secure Socket Layer software (SSL) for secured online transactions.


    For your protection, all orders placed must receive approval from one of the accepted credit card providers. Philips reserves the right to take additional fraud protection measures at our discretion and to decline orders that do not pass those checks for any reason. Philips also requires that you have followed all rules and procedures of your credit card provider relating to fraudulent and authorised use.


    We respect your privacy. As you check out, you will provide personal information; you have choices on how this personal data will be used or not used. We encourage you to manage your communication preferences in the “My Account” page of the shop. Please be aware that to access "My Account" page, you need to be logged in first.

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    Company address

    What is the legal registered address of Philips Australia?

    Company legal registered address:


    Philips Electronics Pty Ltd

    65 Epping Road

    North Ryde NSW 2113


    *Please don't use this address to return your orders. 

    To contact us directly please contact Philips Consumer Care. Details can be found on our contact us page. www.philips.com.au/c-w/consumer-support/support-contact-page

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