Products Support

Products
- Personal care
  - For men
  - For women
  - Oral healthcare
  - Sustainability
    - Sustainability Homepage
- Mother and child care
  - Guidance and support
  - Philips Avent products
- Household products
  - Prepare & Cook
  - Ironing and Garment Care
  - Smart Security
    - Smart Locks
  - Floor Care
    - Discover OneUp Electric Mop
  - Air Care
  - Coffee machines
  - Water Care
  - Parts and accessories
- Sound and vision
  - TV, monitors and video
  - Audio
  - Communication
    - Voice Recorder
  - Accessories
- Lighting
  - Philips Hue
    - Philips Hue
  - Consumer lighting
    - Consumer lighting
- Parts and accessories
  - Personal Care
- Health
  - Sleep
    - Sleep Apnoea Therapy
  - Asthma and COPD
  - Hearing solutions
    - About hearing and hearing loss
    - Hearing aids
  - Emergency care
  - Personal Massager
    - Personal Massager
- Promotions
  - All promotions
    - Philips Promotions
My Philips
Support
- Customer support
- Support contact
Consumer products
- Professional healthcare
- About us
B2B
- Display solutions
- Dental professionals

Healthy lifestyles start here. Sign up and get exclusive offers
2 year warranty
30-day return
Free delivery from $150

Healthy lifestyles start here. Sign up and get exclusive offers

2 year warranty

30-day return

Free delivery from $150

Support homepage
My Philips Avent steriliser stopped working

Support homepage

Philips Support

My Philips Avent steriliser stopped working

If your Philips Avent steriliser is not working anymore, there can be several reasons. Find out if you can solve this yourself.

The steriliser must cool down for about 10 minutes after a sterilising process before you can switch it on again. Wait and retry again.

Check to see if other electrical products will work on the power outlet. If so, connect the steriliser to a working power outlet. Did this not solve the issue? Please contact us.

If the Philips Avent steriliser is damaged in any way, please contact us.

The information on this page applies to the following models: SCF291/00 , SCF293/00 , SCF922/06 . Click here to show more product numbers ›

Frequently Asked Questions

Is my Philips Avent steriliser safe for baby items?
How to clean my Philips Avent steriliser?
What is the sterilising temperature of my Philips Avent Steriliser?
How much water should I use for my Philips Avent steriliser?
Why does only one side of the heating plate on my Philips steriliser boil?

Philips Support

My Philips Avent steriliser stopped working

The Philips Avent steriliser is not cooled down

The power outlet may be at fault

The steriliser is damaged

Frequently Asked Questions