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    Philips Support

    Why does only one side of the PPM3321 massage shawl vibrate during use?

    Published on 01 February 2023
    It is possible that the overheating protection device of the PPM3321 massage shawl has been triggered. This may happen if you use it for two or more times continuously. Please turn the product off for one hour and then restart it.

    The information on this page applies to the following models: PPM3321GY/79 .

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