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    My Philips AquaTrio Pro leaves water traces on the floor

    If your Philips AquaTrio Pro leaves water traces on the floor, this may have several causes. Please check all possible causes with your vacuum cleaner.

    You have moved the appliance sideways

    Only move the appliance forwards and backwards.

    You have moved the appliance across a threshold while it was switched on

    Make sure the mopping brushes stay in contact with the floor. Switch off the appliance before you pull it over a threshold to prevent water traces on the floor or to prevent water from splashing from the mopping nozzle.

    You lifted the appliance from the floor immediately after you switched it off

    After you switch off the appliance, move it forwards and backwards a few times to remove the liquid that is present between the two mopping brushes. If you switch off the appliance and lift it up immediately afterwards, the water that was present between the brushes leaves a trace of water on the floor.

    The wheels are blocked

    Check the condition of the wheels. Remove the dirt that blocks the wheels.

    If the above answer did not help to solve your problem, please contact us.

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