My Philips Sonicare AirFloss is leaking

If the leakage is coming from the nozzle area, try to remove and re-insert it to ensure that the nozzle is fully inserted. There should be a small gap between the nozzle and the handle; this is normal.

If the leakage is coming from the reservoir, there are two solutions you can try.

Reservoir door/cover

After re-filling the reservoir with water/mouthwash, ensure that the reservoir door/cover is closed. You should hear a clicking sound.

Too much water/mouthwash

Ensure that you do not put too much water/mouthwash inside the reservoir.

Still leaking or have questions?
Contact our Consumer Care Agents for further assistance or visit our support page.