When to replace your sleep therapy equipment

Worn out equipment can lessen the effectiveness of your treatment. See when to replace it.


Contact information

* This field is mandatory

Contact details


Company details


Business details

By specifying your reason for contact we will be able to provide you with a better service.

When should I replace my sleep therapy components?


Replacing your equipment before it gets worn out is an important part of your sleep therapy routine. For specific products, please check the product details in the equipment choices section.

Signs that you should replace your mask or mask parts

It has leaks caused by seal deterioration in the mask


Facial oils deteriorate the sealing effect of cushions over time, even with proper hygiene. Don't tighten the headgear when you feel leaks. Over-tightening causes discomfort and pressure points, and can lead to additional leaks.


It’s damaged by improper cleaning


Use only mild, soapy water. Don’t use soaps with moisturisers or perfumes. Learn more about mask care


Your mask doesn’t fit properly


A mask that doesn’t fit can cause you to readjust your mask continually and/or over-tighten the headgear, which reduces how long it can work effectively. Contact your provider to get re-fitted.



It has signs of aging or damage


These can be leakage issues, cushions that lose shape, and/or components or cushions that become cracked or torn.


When to replace your Philips sleep therapy components

If following the recommended maintenance routine, components should be replaced as follows:
Mask cushion:
every 3-6 months
every 1 year
every 6 months
every 6 months
Filter, ultra-fine:
every 2 months, or earlier if it starts to look grey
Filter, gross particle:
every 6 months, or earlier if it starts to disintegrate
every 6 months
Therapy device
Every 5 years

How do I replace my sleep therapy equipment?


You are able to replace your sleep therapy equipment by contacting your homecare provider, calling us at 1300 766 488, or visiting us online.


For Australian and New Zealand customers, DreamStation PAP devices dispatched from Philips Electronics Australia Limited come with a 5-year limited warranty. More information is available here.