When to replace your sleep therapy equipment
Worn out equipment can lessen the effectiveness of your treatment. See when to replace it.
Signs that you should replace your mask or mask parts
It has leaks caused by seal deterioration in the mask
Facial oils deteriorate the sealing effect of cushions over time, even with proper hygiene. Don't tighten the headgear when you feel leaks. Over-tightening causes discomfort and pressure points, and can lead to additional leaks.
It’s damaged by improper cleaning
Use only mild, soapy water. Don’t use soaps with moisturisers or perfumes. This is not intended to replace your user manual. Please refer to your user manual or contact your therapy provider should you have any questions about your device or treatment.
Your mask doesn’t fit properly
A mask that doesn’t fit can cause you to readjust your mask continually and/or over-tighten the headgear, which reduces how long it can work effectively. Contact your provider to get re-fitted.
It has signs of aging or damage
These can be leakage issues, cushions that lose shape, and/or components or cushions that become cracked or torn.
When to replace your Philips sleep therapy components
If following the recommended maintenance routine, components should be replaced as follows:
| Your Philips sleep therapy components | Recommended maintenance routine | |
| Mask: | Every 1 year | Inspect the mask parts regularly for damage or wear. Replace components as deemed necessary. |
| Mask cushion: | Every 3-6 months | Inspect the mask parts regularly for damage or wear. Replace components as deemed necessary. |
| Maks Headgear: | Every 6 months | Inspect the mask parts regularly for damage or wear. Replace components as deemed necessary. |
| Chinstrap: | Every 6 months | |
| Disposable light-blue ultra-fine: | After 30 nights of use, or earlier if it starts to look grey | Inspect the device consumables regularly for damage or wear. Replace components as deemed necessary. |
| Reusable blue pollen filter: | Every 6 months, or earlier if it starts to disintegrate | Inspect the device consumables regularly for damage or wear. Replace components as deemed necessary. |
| Tubing- Standard: | Every 6 months or inspect for damage or wear and discard and replace the tubing as deemed necessary. | Inspect the device consumables regularly for damage or wear. Replace components as deemed necessary. |
| Tubing- Heated: | Every 1 year or inspect for damage or wear and discard and replace the tubing as deemed necessary. | Inspect the device consumables regularly for damage or wear. Replace components as deemed necessary. |
| Humidifier Chamber: | Every 1 year or inspect for damage or wear and discard and replace as deemed necessary. | Inspect the device consumables regularly for damage or wear. Replace components as deemed necessary. |
| Therapy device: | Every 5 years | |
How do I replace my sleep therapy equipment?
You are able to replace your sleep therapy equipment by contacting your homecare provider, calling us at 1800 830 517, or visiting us online.
For Australian and New Zealand customers, DreamStation PAP devices dispatched from Philips Electronics Australia Limited come with a 5-year limited warranty. More information is available here.
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