The acceleration of digital transformation in healthcare has unleashed rapid change on health providers and staff. New iterations of devices, equipment, platforms and services are an inescapable part of modern healthcare and the need to keep on top of technology is mandatory to ensure patient safety. Technology is just one component of an operationally efficient organization. The other is a well-trained workforce that feels empowered to be responsible for operating equipment and delivering care to patients.
In this article, I explore, together with my colleague, Clinical Imaging Services manager, Lorrie Turpin, the strategic role of education and training and how it was put in practice at the new Mackenzie Vaughn smart hospital.
Ongoing education and training underpins the entire operational performance of a hospital: it keeps the workforce engaged and motivated, equips them with the knowledge, skills and technical ability and mindset to do their important work: providing better, safer care for patients.