DreamStation Modem Upgrade
*Terms and conditions apply, please choose your country for more information:
Philips DreamStation Modem Upgrade
Applicable to Australia and New Zealand customers only
The Modem Upgrade is currently under development and is expected to be available for distribution in July 2025.
Philips Australia will be offering a free modem upgrade to a new 4G cellular modem for customers who have purchased a Philips DreamStation with a 3G cellular modem between 1 September 2023 – 22 July 2024 or purchased a Philips 3G cellular modem between 1 September 2022 – 22 July 2024. A modem upgrade may also be available to customers who purchase a new Philips DreamStation with a 3G cellular modem from one of our authorised channel partners after 22 July 2024, where there is a clear statement about the free 4G upgrade offer for the DreamStation 3G cellular device purchased on the sold device box.
The 3G network is scheduled to shutdown:
In Australia- from 28 October 2024 (previously scheduled for September 2024)
In New Zealand - towards the end of 2025
We want to assure you, the modem does not affect the operation of your device, and you can continue using your therapy without the 3G modem.
Philips DreamStation cellular devices currently use a 3G cellular modem. This means once the 3G network is shut down your therapy data will not be transmitted automatically via the 3G network to your sleep therapy provider. Following the 3G network shutdown, you may experience an error message on your device. You can manage this by removing the 3G modem.
Want to stay updated on DreamStation 4G cellular modem availability and stockists? Register your interest here >
Your DreamStation device offers an easy alternative to track and share your therapy data
Bluetooth connectivity using DreamMapper app:
You can continue allowing your sleep therapy provider ongoing access to your data by leveraging the device's Bluetooth© connectivity together with installation of the DreamMapper app. To learn more about DreamMapper app connectivity click here.
Please note, all DreamStation devices come with an SD card. In addition to this, your device will store the last 6 months of your therapy data. Your provider can download therapy data from your device using this SD card.
To check eligibility and/or to register for a free modem upgrade please visit https://philips.to/46UWbSM or click here.
Philips CPAP Mask Offer†
†Terms and conditions apply, please see here for more details.
Applicable for customers in Australia only
This offer is only available to Australian customers who: To check eligibility and register for Philips CPAP mask offer please visit https://philips.to/46UWbSM or click here.
Questions and answers
If you have any questions, please contact Philips on 1800 830 517 in Australia (toll-free) or +61 2 7255 2450 in New Zealand.
