Equipment Maintenance Service
Count on us as your patients count on you
Maximize your technology uptime. In addition to repair services, we offer remote equipment monitoring, and preventative maintenance.
Our service solutions are designed around you, with the flexibility to provide preventative maintenance and lifecycle services that are the right fit for your business. Choose comprehensive or shared service agreements that cover Philips and non-Philips equipment – whichever you need. You’ll find you can count on Philips to support you through the medical device lifecycle and deliver services that can keep you focused on your patients. Read more. www.philips.com.au/healthcare/services
RightFit Service agreements for imaging
The RightFit Service Agreement program is designed to help you meet your medical equipment service challenges and address your business priorities. You’ll find solutions developed around the needs of your facility, with the right balance of relationship, value, and flexibility.
Remote Services
Philips advanced virtual private network allows for proactive remote access support and helps us sustain your systems from a distance, without interrupting your routine. You’ll drive efficiency with increased system uptime and secure your future success.
Philips provides excellent service performance1
Medical devices connected remotely to Philips provide 108 more hours of operational availability on average, per year, enabling you to treat more patients2.
108hours
more operational availablity per year2
84%
First Time Right
The ability to treat more patients
1. According to ServiceTrak™ Imaging Survey 2018 - Overall Service Performance: 9 out of 10 2. Data shown is in average, based on the comparison between remotely connected and non-remotely connected DXR systems. Data sample from August 2019 to May 2020 3. Holds true only under optimal circumstances
Customer Services solutions
We consider the experiences of your teams and your patients, together with technology and industry advancements, to unlock insights and understand changing needs. All of this enables us to bring you customizable services and solutions adaptable to your particular requirements. Explore our broad portfolio.
If you have any questions, please do not hesitate to reach out to us.
