Capabilities to address your biggest challenges

Integrating radiology workflows accelerates your path to precision diagnosis

    Turn the most defining moments in healthcare into a clear care pathway with predictable outcomes for your patients.

    Winning workflows in Radiology - video

    The challenges facing imaging today call for a new approach

    Arguably the biggest challenge to optimising radiology workflow is that it’s actually a complex web of separate workflows. Whether it’s getting a patient to show up on time for an imaging exam, acquiring the actual images, or getting the right clinical information in the hands of the referring physician, every step of the imaging process can have delays, variability and gaps in communication. All of that causes waste and can have a negative downstream impact on patient care.
    Diagram of connected workflows across the imaging enterprise

    An integrated approach benefits everyone in the imaging environment

    Engage patients
    Personalized tools to inform, educate, engage and comfort patients throughout the care journey
    Streamline workflow for staff
    Smart systems and smart workflows for image acquisition promote efficiency and confidence
    Support radiologists
    Integrated, AI-driven platforms for workflow orchestration, data access, advanced analysis, reporting and clinical collaboration
    Enable administrators
    Tools and data insights that administrators and department heads need for continuous performance improvement

    The challenges facing imaging today call for a new approach

    Winning workflows: improving efficiency at every phase of the imaging enterprise

    What can happen when you address radiology workflow challenges?

    Improving and streamlining workflows is perhaps the most potent area for improvement in radiology today. Imagine how your radiology service would improve if you could see the following gains.
    Reduce appointment no-shows by 19% and late cancellations by 14%1
    Decrease MR patient set-up to less than a minute in routine exams2
    Use telepresence solutions to connect technologists and clinical experts
    Reduce CT turnaround time in the emergency department from order to exam start by 14%3
    Organize, review, analyze and report your imaging studies using just one viewer
    Improve report reading time for assessing tumor burden in cancer care by 60%4
    Improve MR service efficiency by 10-20% to enable greater volume and access to care5

    Why is it so important to take a systems approach to imaging?

    The fact that health data is often distributed and sequestered across multiple applications and departments makes it hard to compile a comprehensive view of patients. By taking a systems view of imaging and treatment, you see the opportunities to connect and optimize workflows across the imaging enterprise – from patient management to image acquisition to image interpretation and through results communication and follow-up. This helps to improve outcomes for patients, the work experience for radiologists, technologists and administrators, and the operational and clinical efficiency of the whole department and beyond.

    Do these challenges sound familiar?

    Operational inefficiencies weigh heavily on physicians and staff, who want the very best for patients but often find themselves scrambling for information and wasting precious time. That’s why you need solutions that optimize your radiology workflow from end to end.
    Graph icon to represent increase in exams with advanced imaging modalities


    Radiology exams with advanced modalities have increased by 43%6
    Icon with lightning bolt in head to convey the distress of burnout


    45% of radiologists report symptoms of burnout7
    Stopwatch icon symbolizing wasted time


    Radiology techs claim that 23% of their work is inefficient and could be automated8
    Checklist icon representing reporting requirements


    97% of radiology departments are unable to meet reporting requirements9
    Dollar sign icon symbolizing cost of wasted exams


    Unnecessary, sub-optimal and repeat imaging exams cost as much as $12B annually10

    Together, we can address your greatest workflow challenges

    Some of the biggest challenges for radiology leaders stem from managing complex, disconnected workflows that can negatively impact patient care, staff experience, outcomes and cost. What if you could start solving them today?

    Get the full story

    The Philips Radiology Workflow Suite brings together powerful workflow solutions to improve experiences and outcomes across the imaging enterprise to help you deliver the right care in the right sequence at the right time.
    Additional resources
    Picture of Kees Wesdorp, Chief Business Leader Philips Precision Diagnosis
    Leadership perspectives

    Seven innovations in radiology workflow that are improving efficiency and quality of care

    Radiology departments are embracing new and innovative ways of working to help improve operational efficiency, patient and staff experience and, ultimately, outcomes.

    Picture of Philips Collaboration Live in use, demonstrating virtual collaboration during an imaging exam
    Eye in the sky

    How virtual collaboration can improve access to care around the world

    The World Health Organization (WHO) has estimated that two-thirds of the world’s population lack access to basic medical imaging technology11, causing preventable and sometimes fatal delays in diagnosis and treatment. What if we could bridge those gaps in care – virtually?

    Cover of “Radiology staff in focus” research report
    Research perspectives

    Radiology staff in focus: A radiology services impact and satisfaction survey of technologists and imaging directors

    What is the current state of staff experience among radiology technologists and administrators? We surveyed 250+ radiology staff working in the US, France, Germany and the UK to find out.

    *According to the definition of AI from the EU High-Level Expert Group.

    Results presented are for illustrative purposes only and are not predictive of actual results for your business.


    1. Advancing key performance indicators with pre-visit navigation: A case study with Boston Medical Center. Philips, 2020.
    2. Based on in-house testing. SmartWorkflow solutions in MR | Philips Healthcare
    3. Since implementing and leveraging PerformanceBridge Practice to discover and address the issue, Boston Medical Center has been able to achieve a 14% reduction in CT turnaround time from order to exam start in its ED. For a department that performs 30-40 CT scans a day, that’s a significant workflow improvement.
    4. Folio, L. et al. Initial Experience with Multi-Media and Quantitative Tumor Reporting Appears to Improve Oncologist Efficiency in Assessing Tumor Burden. RSNA 2015.
    5. Based on a project conducted at Banner Health, AZ, U.S. Using PerformanceBridge Practice software analytics, we identified an opportunity to drive added MRI volume and revenue in a few ways, one of which was improving MR efficiency by 10-20% to hit a total of 80% efficiency.
    8. Radiology staff in focus: A radiology services impact and satisfaction survey of technologists and imaging directors. A research study conducted for Philips by The MarkeTech Group, 2019.
    10. Morris MA, Saboury B. (2019) Access to Imaging Technology in Global Health. In: Mollura D., Culp M., Lungren M. (eds) Radiology in Global Health. Springer, Cham.
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