Like the old CS Portal, the new CS portal recognizes 3 roles, each with different capabilities as shown in overview below.
| Role | Create Cases | Create/Manage User | Maintain IP Custom Details* |
| Viewer | No | No | No |
| User | Yes | No | No |
| Manager | Yes | Yes | Yes |
*The IP Custom Details contain the customer's description of a piece of equipment, reference number and location (Installed Product).
The information on this site is not intended for consumers. The information is directed exclusively to health professionals, health practitioners, persons who are purchasing officers in hospitals, and persons who are engaged in the business of wholesaling therapeutic goods (as per s42AA of the Therapeutic Goods Act 1989 (Cth), and s6 of the Therapeutic Goods (Therapeutic Goods Advertising Code) Instrument 2021).
By clicking “Continue” you are indicating that you are one of the intended audiences. Click cancel to be redirected to the Philips website.