Kevin Barrow, Managing Director Philips Australia and New Zealand, said the MeCare program is a new value-based care approach to delivering what is often challenging and expensive levels of care.
“We are very excited to be able to deploy this solution in Australia and improve not only the lives of patients with chronically ill health, but with that bring the ability to embed and connect care across the entire health systems enterprise to treat as many high needs patients as possible.
“Historically the provision of care for the chronically ill has been resource heavy and inefficiently managed. With this solution from Philips and holistic community care from hospitals like West Moreton HHS, who are bold enough to try innovative solutions, we are able to demonstrate reduced reliance on hospital-based inpatient, outpatient and emergency services when it comes to chronic care; improving operational efficiency and sustainability while providing cost savings,” said Barrow.
West Moreton Hospital and Health Service Chief Executive Sue McKee said the hospital is incredibly excited about the potential of this technology to shift current chronic disease management to a more sustainable model of care.
“The relatively small number of patients that suffer chronic diseases often take a disproportionate amount of funding, and while necessary, this is ultimately unsustainable long-term. The potential in the MeCare model to not only change that, but improve patient outcomes could have pronounced implications industry-wide.”
The WMHHS MeCare Program is underpinned by the Philips’ market-leading population health management solution, Integrated Tailored Ambulatory Care (ITAC). The solution runs on Philips’ enterprise telehealth platform eCareCoordinator, which is built on the Philips HealthSuite digital platform, a secured cloud-based platform of services, capabilities and tools used to create the next generation of connected health and wellness innovations. The platform has clinical decision support tooling and incorporates deterioration algorithms to predict patient deterioration. The eCareCoordinator platform prioritises populations so clinicians can identify and provide care to the patients most at risk for readmission, provides structure for cross-team collaboration and delivers extended reporting so program effectiveness can be measured and continuously improved.
Successful ambulatory care programs in Banner Health (US) and Liverpool (UK) that Philips has trialled have demonstrated that for chronic patients with more complex health needs than is anticipated for this service, a reduction in chronic disease related resource utilisation and cost in inpatient, emergency department and services can be achieved by approximately 45%; and a 20% to 30% net reduction in cost of care is achievable. These results show that significant health economic benefits including improved patient satisfaction, reduction in hospitalisation and emergency department presentations, and reduced acute and long-term care costs and improved health outcomes can be realised.