Rethinking healthcare operations, together


    What’s the secret to a great healthcare partnership that evolves and extends in value? It often comes down to shared purpose and a willingness to collaborate. Discover the path to partnership to see how we partnered with Mackenzie Health in Canada to make a real difference to healthcare operations.

    Mackenzie image

    Discover the path to partnership

    InnoSpire Go video
    icon episode 1

    Episode 1
    The importance of operations

    Discover the importance of operations, combining care with commerce and the recognizing the opportunity to innovate operationally.

    InnoSpire Go video
    icon episode 2

    Episode 2
    How the partnership began

    How the partnership started – risk and reward recognising, the importance of people.

    InnoSpire Go video
    icon episode 3

    Episode 3
    Building teams, processes, and technology

    The governance, planning, teams, process, and protocols.

    InnoSpire Go video
    icon episode 4

    Episode 4
    Finetuning and implementation

    Things take shape with plans for design & construction.

    InnoSpire Go video
    icon episode 5

    Episode 5
    Operational intelligence in action

    See the effects of operational intelligence and how it works day-to-day.

    InnoSpire Go video
    icon episode 6

    Episode 6
    Unlocking clinical value

    How this new model contributes to clinical improvements.

    InnoSpire Go video
    icon episode 7

    Episode 7
    A growth mindset

    Continuous learning and improvement is at the heart of operational intelligence. See how the course corrections played out. Discover how we are planning for the next phases and how data is driving our ongoing improvements.

    Mackenzie Health. The first of its kind

    Child looks at camera

    A people powered approach to operations

    Discover how the personal relationships and behaviours at MacKenzie Health have been as key to success as the latest technology.

    Why this is just the start of a new way of thinking and working that can be used by other hospitals.

    Read all success stories and case studies

    Explore more

    Operational excellence in healthcare


    Philips healthcare partners with you and brings a wealth of knowledge and years of expertise that can help you realize end-to-end operational excellence across your organization. 

    adressing the need and opportunities
    adressing the need and opportunities

    Philips healthcare services and solutions


    We provide value at every step of the project lifecycle from planning and design, implementation, performance optimization, maximizing equipment uptime and ensuring that your systems are secure and up to date.

    We are always interested in engaging with you.

    Let us know how we can help.

    Select your area of interest
    Contact details

    You are about to visit a Philips global content page


    You are about to visit a Philips global content page


    Our site can best be viewed with the latest version of Microsoft Edge, Google Chrome or Firefox.

    You are entering a Philips Healthcare Australia website
    Please select the checkbox

    The information on this site is not intended for consumers. The information is directed exclusively to health professionals, health practitioners, persons who are purchasing officers in hospitals, and persons who are engaged in the business of wholesaling therapeutic goods (as per s42AA of the Therapeutic Goods Act 1989 (Cth), and s6 of the Therapeutic Goods (Therapeutic Goods Advertising Code) Instrument 2021).

    By clicking “Continue” you are indicating that you are one of the intended audiences. Click cancel to be redirected to the Philips website.