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Being in a hospital can be frightening and upsetting, especially for children. They are in a strange place and do not know what to expect. This was the challenge that Astrid Lindgren Children’s Hospital in Stockholm, Sweden was facing. They were looking for a pediatric care environment to help lessen the stress of young patients and their families.
Philips installed a MRI suite introducing Ambient Experience as well as a KittenScanner, a small scale scanner, used to harness the child’s playfulness and reduce their fear. These solutions contribute to a positive pediatric experience for children, their parents and staff.
This is a good way to sit down withthem, and with the parents. You get a calmer patient; you get better contact with the patient. I can really see the difference."
Mrs. Johansson, Radiography Nurse
Astrid Lindgren Children’s Hospital
Philips deployed a dedicated team that worked with the hospital to plan and deliver the Ambient Experience. Working closely with the hospitals key stakeholders helped Philips to attain key insights.
Based on the information gathered from observations and interviews with patients, family, and staff, the Philips team helped create a comfortable, stress-reducing environment by integrating technology, spatial design, and workflow improvements.
Werner Satter
General Manager Experience Solutions
Patrick Lerou
Director Business Development & Marketing EMEA
