Collaborating to support clinical growth, increase throughput, and improve performance
Augusta University Health (AU Health) serves the medical needs of four to six million people across Georgia and South Carolina. AU Health was looking for strategic support and clinical expertise to drive growth, efficiency, and enhance the overall patient experience.
Philips Healthcare Transformation Services collaborated with AU Health to develop an Enterprise Transformation Program which delivers strategy, design, clinical, service line planning, and process improvement consulting. The focus is on clinical growth with a commitment to continuous performance improvement for quality patient care at a reduced cost.
The Enterprise Transformation Program includes these areas of focus:
- Clinical Growth Strategy: Develop an overall plan for clinical growth, including comprehensive assessment of 14 clinical areas, identification of key clinical program opportunities, and development of a strategic plan to achieve market growth.
- Enterprise Throughput: Increase patient throughput across the enterprise - from point of patient access through to inpatient discharge, including care transitions outside of the acute care setting.
- Quality Reprogramming: Support quality programs and develop sustainable alarm management strategy.