Philips delivers leading virtual hospital services to East Metropolitan Health Service

As a cornerstone of EMHS’s Health in A Virtual Environment (HIVE) program, the Clinical Command Centre solution drives a hub-and-spoke model of care utilising machine learning, and predictive analytics to reduce length of stay as well as complications, avoidable transfers and mortality.

The Clinical Command Centre is based at Royal Perth Hospital, overseeing inpatients in step down units and higher acuity wards. Utilising a model of care refined by Philips over the last 20 years, EMHS clinicians and nurses will be providing a virtual safety net of specialist support for over 100 beds over the next five years.

During the official launch of the HIVE project at EMHS, Western Australia Deputy Premier and Health Minister Hon Roger Cook stated: "The McGowan Government has a strong commitment to encouraging investment in innovation to improve the future health of all Western Australians. The Sustainable Health Review highlighted the need to invest in digital healthcare to transform and improve the quality of care for Western Australians, and the HIVE is a great example of that investment in action.”

He added that: "The HIVE will revolutionise the way we deliver health care in WA and will also provide ongoing opportunities for research involving artificial intelligence and data analytics to ensure WA researchers are at the forefront. The HIVE also represents a major opportunity for WA researchers and innovators to become world leaders in the development of biotechnology and AI assisted healthcare delivery."

The Clinical Command Centre is a leading example of how technology can be integrated within healthcare to deliver improved patient outcomes and staff support. In Clinical Command Centres across the world, Philips has leveraged its monitoring, machine learning and advanced analytics to drive reduced mortality, reduced complications and reduced length of stay. This technology has historically improved patient experience and reduced provider turnover on multiple fronts, including:

Mr Moran concluded: “The advanced technologies behind our Clinical Command Centre reference sites have a proven track record and are constantly improving. However, achieving value-based outcomes requires clinical transformation – and that is precisely what has driven the success of the Philips Clinical Command Center globally over the last 20 years. Our program combines people, technology and process to provide measurable, predictable and sustainable outcomes”.