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Australia report

Building trust in healthcare AI

 

Perspectives from patients and professionals

  • https://www.philips.com.au/a-w/about/news/future-health-index/reports/2025/building-trust-in-healthcare-ai.html Link copied

Australia research

 

AI has taken the world by storm in recent years, including healthcare. Yet its full potential remains untapped.

 

This year’s Future Health Index report explores this potential, how AI is already helping clinicians and patients today, and what is needed to build trust in healthcare AI, enabling better adoption of the technology and better patient outcomes.

The largest global survey of its kind, analysing the perspectives of healthcare professionals and patients on the use of AI and digital technologies in healthcare.

Long wait times are leading to worsening health

 

Widespread delays have consequences. Patients report worsening health due to not seeing a doctor sooner.

Healthcare professionals are spending less of their time with patients​

Healthcare professionals are losing valuable clinical time with patients


Increasing admin is preventing healthcare professionals from doing what they love most: spending time with patients.

AI can save lives​

AI can deliver better care, faster

 

 

Healthcare professionals believe that AI can enable their departments to serve more patients, more effectively.

High levels of optimism about AI​

Download the full Australia report

Download the full Australia report

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  Global report

Read about the perspectives of healthcare professionals and patients on healthcare AI

Coming Soon

Brazil

Canada

China

France

Saudi Arabia

South Africa

South Korea

The Future Health Index is commissioned by Philips

 

For this year’s Future Health Index, we conducted proprietary quantitative research involving almost 2,000 healthcare professionals and over 16,000 patients across 16 countries (Australia, Brazil, Canada, China, France, Germany, India, Indonesia, Japan, Netherlands, Saudi Arabia, Spain, South Africa, South Korea,the United Kingdom and the United States). Two quantitative surveys were carried out by Accenture Song, the world’s largest tech-powered creative group employing a methodology of online (CAWI) surveying. The surveys were conducted from December 2024 to March 2025.

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