Australia report
Building trust in healthcare AI
Perspectives from patients and professionals
Australia research
AI has taken the world by storm in recent years, including healthcare. Yet its full potential remains untapped. This year’s Future Health Index report explores this potential, how AI is already helping clinicians and patients today, and what is needed to build trust in healthcare AI, enabling better adoption of the technology and better patient outcomes.
The largest global survey of its kind, analysing the perspectives of healthcare professionals and patients on the use of AI and digital technologies in healthcare.
Long wait times are leading to worsening health
Widespread delays have consequences. Patients report worsening health due to not seeing a doctor sooner.
Healthcare professionals are losing valuable clinical time with patients
Increasing admin is preventing healthcare professionals from doing what they love most: spending time with patients.
AI can deliver better care, faster
Healthcare professionals believe that AI can enable their departments to serve more patients, more effectively.
Download the full Australia report
Download the full Australia report
Global report
Read about the perspectives of healthcare professionals and patients on healthcare AI
Brazil
Canada
China
France
Saudi Arabia
South Africa
The Future Health Index is commissioned by Philips For this year’s Future Health Index, we conducted proprietary quantitative research involving almost 2,000 healthcare professionals and over 16,000 patients across 16 countries (Australia, Brazil, Canada, China, France, Germany, India, Indonesia, Japan, Netherlands, Saudi Arabia, Spain, South Africa, South Korea,the United Kingdom and the United States). Two quantitative surveys were carried out by Accenture Song, the world’s largest tech-powered creative group employing a methodology of online (CAWI) surveying. The surveys were conducted from December 2024 to March 2025.
