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    A smiling healthcare professional using a stethoscope while speaking with a young boy wearing glasses.
    Australia report​ | Future Health Index 2024

    Better care for more people

    Bridging gaps in healthcare​

    Australia research findings

    Timely access to quality care remains under pressure. Leaders in Australia strive to make the healthcare system environmentally sustainable as they address workforce shortages, growing patient demand and financial challenges. Data, automation and virtual care, powered by AI, are helping to expand care capacity and meet patients where they are.

    This year’s report focuses on critical gaps and examines ways of overcoming them.

    Pie chart for FHI Australia 2024
    Data integration obstacles jeopardise insights-driven, AI-enhanced care​

    Overcoming data integration barriers is crucial for enhancing efficiency, improving patient outcomes and maximising the potential of AI. A vast majority of healthcare leaders still struggle with data integration.

    Bar chart showing percentages related to 4 healthcare tasks
    Automation and virtual care are empowering an overstretched workforce

    Leaders believe automation can elevate healthcare professionals' skills and are planning to implement it widely over the next three years. Top 4 areas where healthcare leaders plan to implement automation to improve productivity and ease staff shortages within the next 3 years.

    Bar chart comparing Australian businesses to the global average regarding three sustainable practices
    But patients have less confidence in AI

    Healthcare professionals are more confident than patients in AI, but still have concerns. Issues must be addressed for both groups to build trust in the technology.

    Facing staffing shortages, data silos, and a ticking sustainability clock, we can tinker within silos or tear them down to build something transformational. Innovation thrives on collaboration, not complacency. Let’s rewrite the script for better care.
    Matt Moran
    Matt Moran
    Managing Director
    Philips Australia and New Zealand
    A healthcare professional in blue scrubs using a stethoscope to check a young boy wearing glasses.
    Download the full Australia report
    Explore insights from our Future Health Index global report series
    Clinician talking with a child patient in a hospital bed with a patient monitoring device visible
    Global report
    Local reports
    • United States
    • Netherlands
    • Italy
    • South Africa
    • Poland
    • China
    • Singapore
    • United Kingdom
    • Indonesia
    • Japan
    • Brazil
    • India
    • Saudi Arabia
    Future Health Index logo with stylized blue rays.

    The Future Health Index is commissioned by Philips

    The Future Health Index 2024 report explores how healthcare leaders view their hospital’s ability to deliver timely, high-quality care to everyone. A quantitative survey was conducted among almost 3,000 healthcare leaders from 14 countries (Australia, Brazil, China, India, Indonesia, Italy, Japan, the Netherlands, Poland, Saudi Arabia, Singapore, South Africa, the United Kingdom and the United States). This was supplemented by eight qualitative interviews of healthcare leaders, two from each of the following countries: Singapore, South Africa, the United Kingdom and the United States. Both the quantitative and qualitative research stages were conducted between December 2023 – March 2024

    For the full methodology click here