NPS scores doubled to 84%
Philips strategic healthcare consulting helped transform the quality of care delivery at GenesisCare, Australia.
Engaging staff helps improve imaging services
Wye Valley NHS Trust engaged Philips to help improve the quality and productivity of its imaging services. Philips consultants delivered a foundational level training course to imaging staff and a focused improvement project to the MR group. The Trust expects to improve workflow and increase productivity by 5-10% per year.
Restructured ICU bed planning process
Krankenhaus Düren engaged Philips to help improve their ICU bed management, by gathering insights and identifying areas for improvement to make better use of their ICU bed capacity.
47% improvement in triage speed in the ED
The Flevoziekenhuis hospital asked the Philips consulting team to help optimize the Emergency Department processes in order to meet the care demand more effectively at busy times.
77% reduced downtime in the OR
Philips helped Universitätsklinikum Hamburg-Eppendorf optimize their OR capacity and increase staff satisfaction resulting in 1400 more surgeries, 77% reduced downtime in the central OR and improved staff satisfaction.
Cardiac careflow optimization
Heart Hospital TaUH engaged the Philips consulting team to help understand gaps between processes and practices, and to define a set of cardiac careflow improvement initiatives that could be implemented in their current and new facility