Healthcare careflow optimization

Transforming clinical pathways across the continuum

Careflow Optimization

Taking an end-to-end and patient-centered approach to healthcare quality improvement by mapping roles and responsibilities as well as information needs to remove barriers, we help create new care pathways, support clinical decision making and enhance patient care.

Optimization of careflows across the health continuum can bring:

Standardization of care for a disease type and reduction of unnecessary variation
More effective utilization of resources along the clinical pathway
Enhanced communication between care providers

Aligning and engaging stakeholders – learn more about how we use experience flow mapping.

A strategic approach for results

Data analytics:
Our team analyzes available population health data to create valuable insights on certain disease types and their management in a specific healthcare environment.
Stakeholder interviews:
We conduct a series of interviews, workshops, and surveys with stakeholders along the clinical pathway, mapping their information needs and requirements and uncovering unnecessary obstacles or delays in patient care.
Recommendations and results:
Philips provides strategic guidance, working collaboratively with client teams to help improve communication between care providers and develop effective alternative ways of working.

How we enable the transformation process

Experience Flow Mapping

Experience Flow Mapping is a unique and structured methodology to provide an insights-based view of the patient journey and clinical processes. We map-out the data points and insights gained from deep data analysis as well as stakeholder interviews and workflow observations.

The experience flow map visually summarizes the patient journey, areas of concern, and the most impactful opportunities for improvement. These maps are usually the size of a meeting room wall.

Clinical Expertise

Our clinical experts bring extensive experience in collaborating with hospitals and health systems to develop clinical growth strategies and deliver efficient clinical processes.

We help create an integrated care management approach and achieve clinical performance improvement goals. Our consultants help align people, processes, and technologies to deliver high-quality and cost-effective patient care across the health continuum.

Meet our team

Debbie Slye, RN
Principal Consultant, Clinical Services

Debbie helps organizations deliver improved clinical care. Her expertise spans clinical care, care flow optimization, service modelling, and capacity and human resources planning. Debbie is a registered nurse with experience in medical and surgical cardiology and orthopedics/trauma.

Learn more about our consulting services

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