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Human aspects of performance improvement

Human aspects of performance improvement

Dr Peadar O’Mórdha explains how we can improve healthcare performance by creating an environment that supports and motivates careers.

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Using design thinking to create patient-centered processes

Using design thinking to create patient-centered processes

Dr. Patrick Heiler, Principal Consultant at Philips Healthcare Transformation Services, talks about optimizing profitability, process quality as well as patient and staff satisfaction.

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Establishing patient-centered care

Establishing patient-centered care

Werner Satter describes a 4-step philosophy on how to achieve patient-centered care.

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Ways to fundamentally improve stroke care

Ways to fundamentally improve stroke care

Debbie Slye discusses ways to improve stroke care across the clinical pathway.

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Effective healthcare partnership strategies

Effective healthcare partnership strategies

Egil Nilson describes how to forge successful healthcare partnerships based on dialogue.

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