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    • Free delivery on orders over $100 for all orders placed via www.philips.com.au

    Support

    Returns, Replace, Refunds and Cancellations

    Product returns & refunds

    How can I return my product and request a refund?
    For all details relating to our returns policy please refer to the "Returns" section of our T&C's which can be found here.

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    When will the credit amount appear on my payment card?

    You can expect a refund in approximately 10 working days once we have received your return.

     

    Please refer to world pay T&C's link for more details.

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    How do I return an Item that is damaged, defective or incorrect?
    For all details relating to returns relating to damaged or defective products please refer to the "Warranty against defects" section of our T&C's which can be found here.

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    What shall I do if the product was damaged in transit?
    Our Warranty does not apply to any defects resulting from damage in transit. Please refer to our "Warranty against defects" section of our T&C's which can be found here.

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    Cancelling an order

    How do I cancel my order?
    As this is an automated process it is not possible to cancel an order.

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