Premium Airfryer XXL

Troubleshooting

Is your product not working as it should? Find the solution here.

Device (7)

• I cannot pause my Philips Airfryer XXL Premium when cooking with a Smart Chef programme
• The Smart Chef programme has stopped during the calculation phase
• My Philips Airfryer XXL Premium displays the wrong time while using the Smart Chef programme
• My Philips Airfryer does not switch on
• The coating of my Philips Airfryer's pan or basket peels off
• White smoke comes out of my Philips Airfryer
• My Philips Airfryer homemade fries are not as expected

Display (1)

• The timer on my Philips Airfryer is stuck or does not count down.

Error notifications (1)

• The display on my Philips Airfryer shows 5 or 6 dashes

Performance (1)

• The food from my Philips Airfryer is not crispy/as expected

Apps (1)

• My Philips NutriU App has closed or crashed

Temperature issues (1)

• My Philips Airfryer does not heat up

Noise (1)

• My Philips Airfryer makes a noise