Max 6.5 bar pump pressure, Up to 430g steam boost, 1.5L detachable water tank, Carry lock GC7920/20
My Philips Steam Generator Iron does not produce any steam
If your Philips Steam Generator Iron has stopped producing steam, please read our troubleshooting advice below to solve this.
There is no water in the water tank
If the water level on your Philips Steam Generator Iron is below the minimum level or there is no water in the tank, your iron is not able to generate steam. Please refill the water tank with water. Ensure that there is water in the tank or that the water is above the MIN level icon. After this, your iron should work again.
The iron is not ready to steam
Your Philips Steam Generator Iron needs up to 2 minutes to heat up before it is ready to produce steam. Please wait until the blue "iron ready" light stops flashing and lights up continuously.
The steam trigger is not pressed
You need to press the steam trigger to generate steam. If you have a Philips Steam Generator Iron with OptimalTemp, always press the steam button to generate steam.
Note:If you have a Philips Steam Generator Iron with a temperature dial, always make sure that the temperature dial is at the 2-dot, 3-dot or LINEN position, as shown in the image below. Your Philips Iron does not produce steam when the temperature dial is at the 1-dot position, the SYNTH setting or in Calc-Clean.
When you press your iron's steam trigger for the first time, you will experience a steam delay of 30 seconds. During these 30 seconds, you will hear a pumping sound. Thereafter, press the steam trigger again to produce steam.
Note:The 30 second steam delay could take up to a few minutes if the iron has been stored for a long time.
Note:Do not forget to fill in the water tank with water before pressing the steam button for the first time.
Intelligent automatic steam mode is off
If you prefer using the automatic steam mode, ensure that the automatic steam button on top of the handle is pressed as shown in the image below, and then move your Philips Steam Generator Iron to have steam.
Did the above solutions not solve the issue? Please contact us for further assistance.