1
0

Shopping cart

There are currently no items in your shopping cart.

    • 2 Year Warranty

    • Free delivery on orders over $100 for all orders placed via www.philips.com.au

    Products

    GC7920/20 PerfectCare Compact Plus Steam generator iron
    Please be aware that your product may differ in color from this picture, but the support information is same
    View product

    PerfectCare Compact Plus Steam generator iron

    GC7920/20

    My Philips Steam Iron does not heat up anymore

    If your Philips Steam Iron stops heating up, there can be several reasons. Please find out here how we can help you.

    Auto Shut-off mode

    A light is blinking blue on your Philips Steam Generator Iron:

    If your steam generator iron is switched on and the blue power light or the LED light on the handle is blinking but the soleplate stays cold, your steam generator iron might be in auto shut-off mode.

    When your iron has not been used for 5 to 10 minutes, it enters in auto shut-off mode. To use it again, please press the on/off button.

    The heating-up light is flashing on your Philips Steam Iron

    If your iron is left unused horizontally for more than 30 seconds, or vertically (heel rest) for more than 8 minutes, it switches off automatically for safety reasons.

    When this happens, the heating-up light flashes. Move the iron to turn the iron on and it will start heating.

    The temperature is not set correctly

    Please make sure you set the temperature to the desired temperature.

    After 2 to 3 minutes, the soleplate should be hot.

    If wrinkles are not easy to remove, the garment may not be moist enough. Wet the garment slightly and increase the temperature of the iron using the temperature dial.

    There is a connection problem

    Please check the mains cord, the plug and the wall socket. Make sure everything is properly connected.

    Incorrect dual voltage setting

    If your iron comes with dual voltage setting, make sure that this is set according to your location (e.g. 120 V or 240 V).

    The iron no longer switches on

    If this is the case, there might be an internal electric problem with your iron.

    In this case, we recommend that you contact us.

    The information on this page applies to the following models: GC7920/20 , GC4551/29 , GC2142/49 , GC2678/39 , GC2676/29 , GC2145/29 , GC2143/29 , GC8962/40 , GC2148/39 , GC2997/40 , GC5031/20 , GC6804/20 , GC2999/84 , GC3929/64 , GC9324/20 , GC2996/20 , GC3920/24 , GC4517/20 , GC4519/30 , GC8712/00 , GC4527/01 , GC7710/20 , GC4522/01 , GC4514/30 , GC2988/20 , GC2981/20 , GC4913/30 , GC9642/60 , GC6602/20 , GC6602/21 , GC7031/20 , GC7035/20 , GC8651/10 , GC2960/42 , GC3803/30 , GC4522/00 , GC4521/00 , GC4512/20 , GC3821/70 , GC3820/20 , GC3811/80 , GC3811/70 , GC8642/20 , GC1021/40 , GC2042/40 , GC4912/30 , GC2046/20 , GC2048/30 , GC2040/70 , GC2920/70 , GC3569/02 , GC8635/02 , GC4410/22 , GC4855/22 , GC4856/22 , GC4856/02 , GC4865/22 , GC3550/02 , GC3593/02 , GC2710/02 , GC2730/02 , GC2720/02 , GC9240/02 , GC2910/02 , GC2960/22 , GC3560/02 , GC3540/02 , GC3540/07 , GC1930/22 , GC2810/02 , GC2860/02 , GC3135/02 , GC4620/02 , GC4630/02 , HI518/02 , HI570/02 , GC3321/02 , GC3360/02 , GC2560/62 , GC1110/02 , GC3260/02 , GC4420/02 , GC4330/02 , GC4310/02 , GC1720/02 , GC4430/02 , GC2530/02 , GC2520/02 , GC1830/62 , GC3109/02 , GC1115/02 , GC1010/01 , GC1015/01 . Show more product numbers Show less product numbers

    Register your product
    Register your product

    Keep track of your product warranty coverage

    Qualify for cash-back, gifts and special offers

    Get easy access to product support

    We love to help you in person

    Subscribe to receive email from Philips - Don’t miss out!

    Philips values and respects your privacy. Please read the Privacy Notice for more information

    Thanks for subscribing to our newsletter!

    Sorry, your subscription to our newsletter failed. Please try again later.