To download and install the suitable driver and software that enable the webcam to work with Windows 7 and Windows Vista, follow the steps below: 1. Go to Philips Support website 2. Click Find your product 3. Enter the model number of your webcam 4. In support site of your model, click Software & Drivers 5. Download the driver and the PC software (You may need to scroll down the page to locate the PC software) 6. To install, click Run on the file download message box. Follow the instructions on the installation screen.