PerfectCare Steam iron

2400 W, 45 g/min continuous steam, 180 g steam boost, SteamGlide Plus soleplate GC3920/24

Troubleshooting

My Philips Steam iron does not produce any steam

If your Philips Steam iron has stopped steaming, there might be a simple solution. Discover how to solve it yourself.

Scenario 1: The steam control may have been set to the zero steam position

Set the steam control to a steam position.

Note: Dial graphics are for illustration purposes only and may differ from the dial of specific models.

Temperature dial

Scenario 2: There is no water in the tank and / or the settings have not been set correctly

Step 1: Ensure there is water in the tank

Step 2: Set to the appropriate steam and temperature setting, as shown in the table

  • Green area – Steaming possible
  • Red area – No steaming possible, may lead to water leakage
Temperature and steam setting

Scenario 3: The steam vents of the soleplate might be blocked by impurities such as scale

Perform calc-cleaning or decalcification on your iron.

Kindly refer to your user manual or this website for cleaning maintenance advice.

The information on this page applies to the following models: GC3920/24 , GC4913/30 , GC6602/20 , GC6602/21 , GC1021/40 , GC2042/40 , GC4912/30 , GC2046/20 , GC2048/30 , GC2040/70 , GC3569/02 , GC4855/22 , GC4856/22 , GC4856/02 , GC4865/22 , GC3550/02 , GC3593/02 , GC2710/02 , GC2730/02 , GC2720/02 , GC2910/02 , GC2960/22 , GC3560/02 , GC3540/02 , GC3540/07 , GC1930/22 , GC2810/02 , GC2860/02 , GC3135/02 , GC4620/02 , GC4630/02 , HI518/02 , HI570/02 , GC3321/02 , GC3360/02 , GC2560/62 , GC1110/02 , GC3260/02 , GC4420/02 , GC4330/02 , GC4310/02 , GC1720/02 , GC4430/02 , GC2560/02 , GC2530/02 , GC2520/02 , GC1830/62 , GC3109/02 , GC1115/02 , GC1010/01 , GC1015/01 . more less

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