SmartPro Compact Robot vacuum cleaner

Super slim design (6cm), 2-step cleaning system, 80 min runtime FC8700/71

Troubleshooting

My Philips SmartPro Compact robot's error light flashes

If the warning indicator flashes, it can have several causes:

Cause: One or both wheels are stuck

Solution: Set the on/off switch to 'off'; Remove the fluff, hair, thread or wire that is caught around the wheel suspension

Cause: One or both side brushes are stuck

Solution: Clean the side brushes

Cause: The top cover is not present or is not closed properly

Solution: When the top cover is not present or is not closed properly, the robot does not work; Place the top cover on the robot properly

Cause: The bumper is stuck

Solution: Press the on/off button to stop the robot; Lift the robot so that its bumper comes free

Cause: The robot was lifted while it was cleaning

Solution: Press the on/off button to stop the robot; Then press the on/off button again to make the
robot resume cleaning normally

Cause: The robot is cleaning a dark or black surface, which triggers the drop-off sensors

This causes the robot to move in an unusual pattern

Solution: Press the on/off button and then move the robot to a lighter coloured piece of the floor

If the problem continues to occur on lighter coloured floors, contact the Consumer Care Centre in your country.

Cause: The robot is cleaning a floor that reflects sunlight quite strongly

This triggers the drop-off sensors and causes the robot to move in an unusual pattern

Solution: Close the curtains to block sunlight from entering the room

Cause: The rechargeable battery has not been inserted correctly

Solution: See article 'How to insert the rechargeable battery' for detailed instructions

Cause: The power switch is set to 'off' while the robot is on the docking station

Solution: Set the power switch to 'on'

If the solutions provided do not help to solve your problem, please contact the Philips Consumer Care Centre in your country.

The information on this page applies to the following models: FC8700/71 .

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