Philips Steam Plus Sweep and Steam Cleaner FC7020/71 2-in-1: sweeps & steams 30s heat-up time 2 microfiber pads All hard floors

FC7020/71

Troubleshooting

My Philips SteamPlus Cleaner does not release steam

If your Philips SteamPlus Cleaner will not steam, there might be a simple cause. Let us help you make your steam cleaner ready for use.

1. You have not switched on the steam function

Switch on the steam function by pressing the steam button on the front of the appliance.

2. The water inside the boiler has not heated up yet

After you press the steam button, the boiler needs to heat up the water. After approx. 30 seconds the appliance is ready for steaming. The ring around the button turns blue to indicate that the appliance is ready for steaming.

3. The water tank is empty

Fill the water tank and place it back into the appliance.

4. The steam openings are clogged

Over time minerals in the water cause scale to build up in the steam openings. Use the descaling pin supplied to remove scale and other residues from the steam openings.

5. The filter is clogged

Over time the minerals in water can cause the openings in the filter to clog up. For this reason, the water filter needs to be replaced every 6 months.

6. The handle is not at the right angle

To use the SteamPlus and to activate the steam function, you have to pull the handle towards you.

If the above solutions did not solve your problem, please contact the Philips Consumer Care Centre in your country.

The information on this page applies to the following models: FC7020/71 .

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