1
Products

Sonic electric toothbrush with app

HX9618/01

Troubleshooting

How do I charge my Philips Sonicare toothbrush

Depending on which Philips Sonicare toothbrush model you have, you will find step-by-step instructions below on how to charge your toothbrush properly.

Charging most Philips Sonicare toothbrushes

To charge your Philips Sonicare toothbrush, follow the simple steps below:

  1. Plug the charger into a live electric power outlet
  2. Place the handle on the charger
  3. The charging indicator lights will flash green until your handle is fully charged

The above steps apply to the models below:

  • EasyClean toothbrush
  • ExpertClean toothbrush
  • ExpertResults toothbrush
  • Flexcare Platinum Connected toothbrush
  • FlexCare Platinum toothbrush
  • FlexCare+ toothbrush
  • FlexCare toothbrush
  • HealthyWhite toothbrush
  • HealthyWhite+ toothbrush
  • ProtectiveClean toothbrush
  • 2 Series Plaque Removal toothbrush
  • 3 Series Gum Health toothbrush
  • Essence+ toothbrush
  • Sonicare for Kids
  • Philips Sonicare AirFloss

Note: It takes at least 24 hours to fully charge the battery.

Charging Philips Sonicare DiamondClean and DiamondClean Smart toothbrushes

  1. Plug the chrome base charger into a live electric power outlet
  2. Place the glass (or charging puck) onto the chrome charging base
  3. Place your Philips Sonicare DiamondClean or DiamondClean smart into the glass in an upright position
  4. The flashing light on the handle indicates that the toothbrush is charging. If the battery is very low and the indicator does not start flashing, keep the handle in the charger for at least 10-15 minutes to allow the toothbrush to recover

Note: It takes at least 24 hours to fully charge the battery.

Note: The DiamondClean Smart toothbrushes (in addition to a flashing battery indicator) will also light up on the bottom and beep twice when placed in the glass charger.

Charging Philips Sonicare DiamondClean toothbrushes

Charging a Philips Sonicare DiamondClean toothbrush using the travel case

If you would like to charge your Philips Sonicare DiamondClean toothbrush using the travel case, follow these easy steps:

  1. Place the handle in the travel case
  2. Connect the mini USB cable that came with the travel case to the USB adapter or a laptop
  3. The battery indicator will start flashing white or green to indicate that your toothbrush is charging
  4. The battery indicator stops flashing when your toothbrush is fully charged.

Note: It can take up to 24 hours before your toothbrush is fully charged.

Charging Philips Sonicare DiamondClean toothbrushes with travel case

Charging a Philips Sonicare DiamondClean toothbrush using a Wireless Charging Pad

If you would like to charge your Philips Sonicare DiamondClean toothbrush on a wireless charging pad, follow these easy steps:

  1. Plug the USB cable into the wall adapter and plug into a live outlet
  2. Place the handle on the raised surface of the charging pad
  3. The charging pad beeps and the battery indicator will start flashing white to indicate that your toothbrush is charging.
  4. The battery indicator stops flashing and turns solid white when your toothbrush is fully charged.

Note: It can take up to 12 hours before your toothbrush is fully charged.

Charging Philips Sonicare DiamondClean toothbrushes with wireless charging pad

Charging a Philips Sonicare PowerUp toothbrush

If you have a Philips Sonicare PowerUp toothbrush, follow the steps below:

  1. Plug the charger into an outlet that you know is a live outlet
  2. Place the handle on the charger
  3. If the battery is charging, the battery charge indicator will begin to flash green. With the handle on the charger, press the on/off button.

Note: It takes approximately 30 hours to fully charge the battery.

The information on this page applies to the following models: HX9618/01 , HX9683/01 , HX6851/56 , HX6859/35 , HX6855/58 , HX3215/42 , HX6800/06 , HX6823/16 , HX6807/06 , HX3225/35 , HX3215/54 , HX9924/06 , HX9954/56 , HX6912/21 , HX6782/34 , HX6512/02 , HX6721/35 , HX6321/03 , HX6232/20 , HX9312/04 , HX9368/35 , HX6068/01 , HX9112/52 , HX9372/04 , HX3215/03 , HX9042/05 , HX6631/01 , HX6231/01 , HX9033/05 , HX9023/05 , HX9362/67 , HX6311/07 , HX6032/35 , HX6042/35 , HX6063/35 , HX9352/04 , HX9003/05 , HX9013/05 , HX9112/02 , HX9182/10 , HX3110/00 , HX5251/02 , HX6053/05 , HX9332/04 , HX6072/05 , HX6062/05 , HX6711/02 , HX6972/10 , HX9342/02 , HX6013/05 , HX6023/05 , HX6032/05 , HX6993/03 , HX6511/50 . more less

Did we answer your question?

If not, contact us.