When to replace your sleep therapy equipment
Worn out equipment can lessen the effectiveness of your treatment. See when to replace it.
Signs that you should replace your mask or mask parts
It has leaks caused by seal deterioration in the mask
Facial oils deteriorate the sealing effect of cushions over time, even with proper hygiene. Don't tighten the headgear when you feel leaks. Over-tightening causes discomfort and pressure points, and can lead to additional leaks.
It’s damaged by improper cleaning
Use only mild, soapy water. Don’t use soaps with moisturisers or perfumes. Learn more about mask care
Your mask doesn’t fit properly
A mask that doesn’t fit can cause you to readjust your mask continually and/or over-tighten the headgear, which reduces how long it can work effectively. Contact your provider to get re-fitted.
It has signs of aging or damage
These can be leakage issues, cushions that lose shape, and/or components or cushions that become cracked or torn.
When to replace your Philips sleep therapy components
If following the recommended maintenance routine, components should be replaced as follows:
| Your Philips sleep therapy components | Recommended maintenance routine |
| Mask cushion: | every 3-6 months |
| Mask: | every 1 year |
| Headgear: | every 6 months |
| Chinstrap: | every 6 months |
| Filter, ultra-fine: | every 2 months, or earlier if it starts to look grey |
| Filter, gross particle: | every 6 months, or earlier if it starts to disintegrate |
| Tubing: | every 6 months |
| Therapy device | Every 5 years |
How do I replace my sleep therapy equipment?
You are able to replace your sleep therapy equipment by contacting your homecare provider, calling us at 1300 766 488, or visiting us online. For Australian and New Zealand customers, DreamStation PAP devices dispatched from Philips Electronics Australia Limited come with a 5-year limited warranty. More information is available here.
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