Philips AVENT AVENT Combined Steamer and Blender SCF870/21
parts broken within 3 months
As a busy mum, the reason to purchase this product is to make my life easier but it turned out to be the opposite. There is this little green bit came off the blade which mixed with the purée and luckily I found before feeding my baby. Not easy to clean, the pastic silicon cover of the valve also went missing not sure from cleaning or what.. A mum is already busy enough and it's so annoying that you have to call up after sale, explain what happened and then receiving the parts from mail. They said they don't cover things that's missing by customers but they replaced the blade for me, which I found it silly because your product failed to attached properly therefore it went missing easier than expected, and those tiny parts really shouldn't be used because it's very difficult to clean! But I paid for it anyway because I had no time to argue over it. Now my daughter is older now and not needing this blender any more but I am still disappointing that such so called high performance and "mum friendly" product actually wasting so much of my time when I look back.
10 December 2013
Fantastic product but not made to last!
We have been using this product for our son for over a year now and it has been fantastic. However recently the small part that attaches the blade has worn and the blade no longer turns.
Very disappointed that we can no longer use this product.
12 November 2013
good product but design needs improving
There is a silicon tiny part fitted to the valve which is very easy to loose when cleaning. There is a tiny part inside the blade piece that comes off and is also equally easy to mislead. Being a product for baby food, one would want to be able to reach all parts to clean it thoroughly, this is impossible with the water tank which will eventually build up bacteria..., I don't think de scaling is enough. When contactingcustomer support, I found staff at the other end of the chat poor in manners.
2 October 2013
Would be good but main parts break easily
I love this little product, BUT the clip so that you can blend the food broke easily, and now it is completely off the product.
I need to get another lid.
I'm not sure how easy it is to just buy parts of the machine. But looking at these reviews, it looks like a lot of other people have encountered the same exact thing.
I feel like they have made the product "child friendly" which really doesn't help, as we are all adults just making food for the child.
I wish it were a bit more robust, otherwise it is a great idea.
10 September 2013
This product is very handy for making Homemade dishes but i only used it for three months and i have noticed the jug has cracked after blending the potatoes. i am really annoyed as this product was quite expensive and i do not expect it to be broken already
13 April 2013
After a few weeks of using this product the little clip on the side of the lid snapped off which meant I wasn't able to blend the food, I contacted Philips but didn't hear anything off them for over a week so during that time I contacted who I bought the blender off and they sent me out a new one, now on this one the steam isn't going into the jug it's coming out of the flap that you put the water into so this means that it isn't steaming the food. I am very disappointed in this product.
29 January 2013
Poor quality material used to produce the appliance
I've found the device to be very useful, however the small piece of plastic connecting the machine to the blender has worn down. As a result, the blender no longer rotates with any power - despite everything else working.
It's a pity that Philips couldn't put better quality materials into this small, but critical part of the appliance.
26 December 2012
Great product for weaning
Bought this product for weaning our baby. Makes the process so easy, just place ingredients in the container steam and then flip it to blend. Wouldn't be without it.
30 July 2012