Rated 4.2 out of 5 by 39
Rated 5 out of 5 by Ginna Excellent until ....
Help! I lost the knife unit and I can't find it on Internet , could someone please assist. Thanks!!!
100% recommend the steamer and blender, save time, easy to prepare meals, etc!! Something that every family MUST have.
8 September 2016
Rated 3 out of 5 by RobbieM Not used much, starting to decintigrate
The plastic lid is becoming brittle after using the steam feature. There is a 1mm piece of plastic on the lid that is essential to lock the lid in place and is also a safety feature, so the blender will not work unless it is in place. This piece broke off after a few uses and was not covered under the 2 year warranty because it was dreamed "accidental breakage".
The only option was to purchase another lid at my own expense. Surely poor design should be considered under warranty. An important part such as this ( renders the device unusable if broken) shoudl not be made of brittle 1mm and easily breakable plastic.
20 May 2015
Rated 1 out of 5 by FL77 Screaming noise when use blender. Hope its defective.
The blender feature on this product is so loud, it is impossible to use. My baby cries every time I try to use it. It is so loud - screaming and screeching - that even if my husband takes our son outside, they can still hear it. I hope that it is a faulty product, as can't believe anyone can use it when it makes the noise it makes.
8 September 2014
Rated 1 out of 5 by Suzies33 It WAS great!
I brought this item 6 months ago and if you had asked me at the beginning I would have said it was one of the best things I ever brought. Now six months on the jug leaks, all of the water from the reservoir ends up in the food jug and spits out of the hole in the top spraying boiling water all over the kitchen. The last time of use I had to throw all of the food away. Such a shame because when working it is simple to use, It is tricky to clean but nothing a good soaking in water could not solve.
16 February 2014
Rated 1 out of 5 by honey1over parts broken within 3 months
As a busy mum, the reason to purchase this product is to make my life easier but it turned out to be the opposite. There is this little green bit came off the blade which mixed with the purée and luckily I found before feeding my baby. Not easy to clean, the pastic silicon cover of the valve also went missing not sure from cleaning or what.. A mum is already busy enough and it's so annoying that you have to call up after sale, explain what happened and then receiving the parts from mail. They said they don't cover things that's missing by customers but they replaced the blade for me, which I found it silly because your product failed to attached properly therefore it went missing easier than expected, and those tiny parts really shouldn't be used because it's very difficult to clean! But I paid for it anyway because I had no time to argue over it. Now my daughter is older now and not needing this blender any more but I am still disappointing that such so called high performance and "mum friendly" product actually wasting so much of my time when I look back.
10 December 2013
Rated 4 out of 5 by Gemeister Fantastic product but not made to last!
We have been using this product for our son for over a year now and it has been fantastic. However recently the small part that attaches the blade has worn and the blade no longer turns.
Very disappointed that we can no longer use this product.
12 November 2013
Rated 2 out of 5 by marfs good product but design needs improving
There is a silicon tiny part fitted to the valve which is very easy to loose when cleaning. There is a tiny part inside the blade piece that comes off and is also equally easy to mislead. Being a product for baby food, one would want to be able to reach all parts to clean it thoroughly, this is impossible with the water tank which will eventually build up bacteria..., I don't think de scaling is enough. When contactingcustomer support, I found staff at the other end of the chat poor in manners.
2 October 2013
Rated 1 out of 5 by SVPK Would be good but main parts break easily
I love this little product, BUT the clip so that you can blend the food broke easily, and now it is completely off the product.
I need to get another lid.
I'm not sure how easy it is to just buy parts of the machine. But looking at these reviews, it looks like a lot of other people have encountered the same exact thing.
I feel like they have made the product "child friendly" which really doesn't help, as we are all adults just making food for the child.
I wish it were a bit more robust, otherwise it is a great idea.
10 September 2013